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Correcting Bitzi Data

The data in Bitzi Tickets comes from a variety of sources, but most is forwarded or contributed to us by volunteers, in the course of using the catalog.

As a result, errors are possible – even common.

The good thing is that any registered Bitzi user can correct most errors right away! Here's how...

  1. Pull up the "Full Detail View" on the relevant file. This view shows not just the Ticket summary information, but all the individual tags of contributed information from which the Ticket was created.
  2. Scroll to find the tag(s) which contain inaccurate, misleading, or poorly-formatted information.
  3. Use the "Rate Tag Accuracy" links, at the top-right of the tag display, to give the problem tags a negative credibility rating: -- or  -.
  4. Use the "Contribute your own tag about this file" option, near the bottom of the page, to add a new tag of the same type, with correct information. (You will be asked to preview and then confirm your new tag.)
  5. Again, in the "Full Detail View," find your new tag and use the "Rate Tag Accuracy" links to give your corrected tag a positive credibility rating: ++ or .
In many if not most cases, this will cause the corrected information to immediately take precedence in the Ticket summary. (Some Bitzi-using applications will cache Tickets, though, and so the change may not appear everywhere for a while.)

If there are conflicting corrections/ratings, the one with a preponderance of user credibility votes wins. In the future, registered users and customers with a demonstrated track record of reliability in their contribution will be given extra weight in their corrections.

If you see an error that cannot be corrected in this way, for example a misleading "Creator" or "Publisher" message, or other material in our Tickets, tags, or Sponsored Links that violates Bitzi standards, please report the problem to our support email address:

support @ example.com bitzi.com
Be sure to include the full URL ("http://..." web address) where you saw the problem. We'll investigate.

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296,730 bitizens have contributed 15,880,392 tags about 3,196,564 files.